Shipping Policy
Thank you for shopping with us! We strive to provide a seamless shopping
experience, and we want you to be fully informed about our shipping process. Please
read our shipping policy below:
Processing Time
• Orders are typically processed within 1-3 business days from the time the order is
placed, excluding weekends and holidays.
• Orders placed after 12:00 PM (noon) may not be processed until the next business
day.
Shipping Methods & Delivery Times
• We offer several shipping options to suit your needs, including, local pickup,
standard, and express delivery if requested (price will vary in this case).
• Shipping times may vary based on your location and the shipping method
chosen at checkout.
• Standard Shipping: Typically, 5-7 business days.
• Express Shipping: Typically, 1-3 business day.
FREE LOCAL PICKUP, (pick up days will be confirmed at time of order.)
Please note that delivery times are estimates and may vary due to unforeseen
circumstances (weather delays, high demand, etc.).
Shipping Costs
• Shipping costs are calculated at checkout based on your order size, weight,
and delivery location.
• FREE local PICKUP available at checkout – please make sure to select this
option if you wish to collect.
International Shipping
• We currently ship within AUSTRALIA, only – downloadable items are available
for international customers.
Order Tracking
• Once your order has been shipped, you will receive a tracking number via
text. You can use this to track your package directly on the carrier’s website.
Undeliverable Packages
• If a package is returned to us due to an incorrect address or failed delivery,
we will contact you to resolve the issue. Additional shipping fees may apply for
reshipment.
Lost or Stolen Packages
• We are not responsible for lost or stolen packages once they have been
marked as delivered by the carrier. If your order is lost or stolen, please contact the
carrier directly or file a claim with them.
Questions
• If you have any questions about your order or our shipping policy, please
don’t hesitate to contact us at: mandalaskies24@gmail.com or 0407 442 340
Thank you for choosing MANDALA SKIES! We appreciate your business.