Effective Date: 19/01/2025

At MANDALA SKIES, your privacy is a top priority. This Privacy Policy outlines how

we collect, use, and protect your personal information when you visit our website and

purchase our colouring books and related products. By using our website, you

consent to the practices described in this policy.

1. Information We Collect

We collect two types of information from users of our website:

a. Personal Information

When you make a purchase, subscribe to our newsletter, or contact us, we may

collect personal information such as:

• Name

• Email address

• Shipping address

• Billing address

• Payment information (via third-party payment processors)

• Phone number (optional)

b. Non-Personal Information

We may also collect non-personal information, including but not limited to:

• IP address

• Browser type and version

• Device information

• Pages visited on our site

• Referring websites or search queries that brought you to our site

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To fulfill and ship your orders, communicate with you about

your purchases, and process payments.

• Customer Support: To provide customer service and address any inquiries or

concerns you may have.

• Marketing and Communications: To send promotional emails, newsletters, or offers

if you have opted in to receive them. You can unsubscribe from these

communications at any time.

• Improving Our Website: To enhance your user experience by analysing website

traffic, trends, and user behaviour.

• Legal Compliance: To comply with any legal obligations or prevent fraud, if

necessary.

3. How We Protect Your Information

We take your privacy seriously and use reasonable precautions to protect your

personal information. Our website is secured using SSL encryption, and payment

information is processed through trusted third-party payment providers. We do not

store credit card details directly on our site.

However, please note that no method of transmission over the internet or electronic

storage is 100% secure. While we strive to protect your personal information, we

cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we

may share your information in the following circumstances:

• Third-Party Service Providers: We may use trusted third parties to perform services

such as payment processing, order fulfillment, and email marketing. These providers

are only given access to the information necessary to perform their functions and are

obligated to protect your privacy.

• Legal Requirements: We may disclose your information if required by law, to

enforce our terms of service, or to protect the rights, property, or safety of MANDALA

SKIES, our users, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our

website. These technologies help us remember your preferences, analyse website

traffic, and personalize your experience. You can control cookie settings through

your browser, but disabling cookies may limit some features of the site.

6. Your Rights

As a user, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to certain legal

obligations.

• Opt-out of Marketing: You can unsubscribe from our email list at any time by

clicking the “unsubscribe” link in our emails.

If you would like to exercise any of these rights, please contact us at:

mandalaskies24@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have

their own privacy policies, and we are not responsible for their content or practices.

We encourage you to review their privacy policies before providing any personal

information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly

collect or solicit personal information from children. If we learn that we have

inadvertently collected personal information from a child under 13, we will take steps

to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on

this page, and the updated version will have an updated “Effective Date.” Your

continued use of the website after any changes to this policy constitutes your

acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle

your personal information, please contact us at:

MANDALA SKIES

Mandalaskies24@gmail.com

0407 442 340

Thank you for trusting MANDALA SKIES with your personal information. Your

privacy and security are important to us.